What is myPhonak app?
MyPhonak app, developed by Phonak, a prominent leader in hearing aids and hearing solutions, is a groundbreaking smartphone application. Specifically engineered to complement Phonak hearing aids and compatible devices, it offers users enhanced control, customization, and convenience in managing their auditory experiences.
MyPhonak app: is my phone compatible with Phonak?
Ensuring myPhonak app compatibility is essential to maximize its functionality with your specific smartphone and hearing aid model. Here's what you need to know:
For iOS Devices:
The myPhonak app works seamlessly with iPhones and iPads operating on iOS 12.0 or newer. To enhance your experience, it's recommended to update your iOS device to the latest compatible version.
For Android Devices:
Android smartphone users can enjoy the myPhonak app on devices running Android 6.0 (Marshmallow) or later versions. To ensure smooth performance and compatibility, keeping your Android operating system up-to-date is advised.
By confirming myPhonak app compatibility with your phone, you can optimize its features and functionalities to suit your needs effectively.
How to download myPhonak app on your Android
To install the myPhonak app on your Android, follow these steps:
- Access Google Play Store: Open the Google Play Store on your Android smartphone.
- Search for myPhonak: In the search bar, type "myPhonak" and tap on the search result.
- Download and Install: Tap on the myPhonak app in the search results, then hit "Install" to begin the download process. Follow the on-screen prompts to complete installation.
- Grant Permissions: During installation, the app may request permissions like microphone or Bluetooth access. Allow these permissions for proper functionality.
- Open the app: Once installed, locate the myPhonak app icon on your home screen or app drawer and tap to open it.
- Set up your account: If it's your first time using the app, you might need to create a myPhonak account or log in.
- Pair your hearing aids: If you have Phonak hearing aids, follow the in-app instructions to pair them via Bluetooth.
- Explore features: Once set up, explore the app's features like adjusting settings and accessing personalized hearing profiles.
Schedule a free hearing test near you
Are you experiencing hearing loss? Take care of your hearing health now!
Visit the nearest store
How to download myPhonak app on your iPhone
To download and install the myPhonak app on your iPhone, follow these steps:
- Access Apple App Store: Open the Apple App Store on your iPhone.
- Search for myPhonak: Use the search function to find the myPhonak app by typing its name in the search bar.
- Download and Install: Tap on the myPhonak app in the search results, then tap "Get" to download and install it. Follow any on-screen instructions.
- Grant Permissions: Allow any permissions requested during installation for proper app functionality.
- Open the app: Locate the myPhonak app icon on your home screen and tap to open it.
- Set up your account: Create a new myPhonak account or login if you already have one.
- Pair your hearing aids: Follow the on-screen instructions to pair your Phonak hearing aids via Bluetooth.
- Explore features: Once setup is complete, explore the app's features like adjusting settings and accessing personalized hearing profiles.
MyPhonak app instructions manual
Maximize the potential of your hearing aids with the myPhonak app! Here is the myPhonak app manual to make the most of it:
- Download the myPhonak app from your smartphone's app store and install it.
- Effortlessly pair your hearing aids using the myPhonak app pairing instructions.
- Unlock a multitude of convenient features like volume adjustments, program switching, remote support, audio streaming, and locating misplaced hearing aids—all directly from your smartphone.
- Delve into the myPhonak app instructions for step-by-step guidance and tutorials whenever you need quick assistance.
- Customize settings according to your preferences for a personalized experience.
- Keep your app up-to-date to enjoy the latest enhancements regularly.
Find out more on all Phonak hearing aid models
Read EarPros reviewon this brand and discover more about allPhonak hearing aid models.
Discover all Phonak models
How to find lost hearing aid through myPhonak app
Phonak provides a free hearing aid finder known as "myRogerMic" within the myPhonak app, designed to help users locate and find lost Phonak hearing aids using their Android or iPhone. By activating myRogerMic, users can trigger a sound signal from their hearing aids, aiding in locating them if misplaced. Keep in mind that this functionality relies on the hearing aids being within Bluetooth range of the smartphone running the myPhonak app. If the hearing aids are out of range, this feature may not be accessible. Additionally, not all Phonak hearing aids may support this hearing aid tracker feature, so it's advisable to verify compatibility details with Phonak or your hearing care professional.
Other MyPhonak app functionalities
Enhanced Security and User-Friendliness:Now, users can elevate security measures with Two-Factor Authentication, requiring an additional verification step via email or phone. Setup is simple: log in to your myPhonak account, choose an email or phone verification and enter the received code for access
Personalized Hearing Experience:The app has a hearing aid volume control feature and scenario-based programs like Restaurant, TV Watching, and Music. Key elements include adaptive noise cancellation and speech enhancement.
Remote Fittings:Connect with your hearing care provider for seamless remote consultations and adjustments. Benefit from immediate assistance and remote hearing assessments via AudiogramDirect.
Health Tracking Features:Monitor your hearing health journey with comprehensive tracking tools: detailed health information overview, activity metrics like Steps, Heart Rate Tracking, and Distance Covered and set goals for Steps and Wearing Time in various environments to inspire progress.
Phonak tinnitus balance app
Phonak tinnitus balance app
The interactive assistance tool designed for managing tinnitus serves as a valuable addition to a comprehensive tinnitus management program overseen by a qualified hearing care professional specializing in tinnitus diagnosis and treatment. This tool empowers users to select from a diverse array of default sounds accessible within the app:
- Calming sounds, such as crackling campfires, gentle chimes, or the serene ambiance of sailing.
- Ambient sounds, including bustling harbors, tranquil ocean waves, or soothing rain.
- Intriguing sounds, like the melodious chirping of blackbirds, the rustic atmosphere of farmyards, or the rhythmic buzz of cicadas.
Alternatively, users have the option to utilize sounds from their personal music libraries on their smartphones. Clients can assess the effectiveness of each sound and discuss their ratings with their hearing care professional to tailor a personalized sound therapy plan.
Discover more on tinnitus
myPhonak Junior app
Introducing the myPhonak Junior app, crafted to empower children and enhance their hearing journey. This innovative hearing aid app provides Remote Support and Remote Control features, with Parental Control ensuring guardians remain engaged. Compatible with Sky L, Naída L, Audéo L, and CROS L models.
- Parental Control ensures supervised access to Remote Support.
- Remote Support facilitates communication with hearing care professionals, accommodating busy family schedules.
- Caregivers and users enjoy optimized time-of-use insights.
- Tailor settings for school, TV, and social gatherings to suit individual preferences.
- Designed for users aged 18 and under, with parental and professional oversight.
- Exciting new themes cater to teenagers' tastes.
myPhonak Junior: Personalised listening experience
Watch the video for a quick guide on correctly adjusting the volume or muting your Phonak hearing aidsusing myPhonak app. Delve into noise reduction and speech focus functions.
MyPhonak App FAQs
How to adjust volume on phonak hearing aids?
When utilizing Phonak hearing aids, adjusting phone call volume can be done through two methods:
- Using the volume buttons on your mobile phone.
- Utilizing the multi-function button on your Phonak hearing aids, if configured by your hearing care professional:
- Increase volume by pressing the upper push button.
- Decrease volume by pressing the lower push button.
If your Phonak hearing aids feature a single push-button, inquire with your hearing care professional about its configuration.
For additional inquiries concerning volume preferences, refer to the printed hearing aid settings provided post-fitting or reach out to your hearing care professional.
Why does myPhonak app keep disconnecting?
If you are encountering frequent disconnects with the myPhonak app, here's what might be causing it and how to troubleshoot:
- Bluetooth Connection Hiccups: Ensure your hearing aids are powered on and within Bluetooth range of your smartphone. Check for obstacles or interference and verify that Bluetooth is enabled on your device without multiple simultaneous connections.
- App Compatibility Concerns: Keep your smartphone and myPhonak app updated to dodge compatibility issues arising from outdated software versions.
- Battery Drain Woes: Insufficient battery levels in either your hearing aids or smartphone can disrupt connectivity. Ensure both devices are adequately charged.
- Signal Interference: High electromagnetic interference from nearby devices or environments can disrupt Bluetooth connections. Relocate to a less crowded space if possible.
- App Permissions Check: Grant necessary permissions, especially Bluetooth and location, for smooth app functionality.
- Reboot Ritual: Sometimes a simple restart of both your smartphone and hearing aids can kick connectivity back into gear.
- Reach Out for Support: If issues persist, reach out to Phonak customer support for tailored troubleshooting and guidance. They're equipped to assist with specific remedies tailored to your situation.
Is there a way to turn off myPhonak app?
Here are the istructions to turn off myPhonak app on various platforms:
For iOS:
- Double-click the Home button to summon the App Switcher.
- Swipe left or right until you locate the myPhonak app.
- Swipe up on the app card to bid it farewell.
For Android:
- Open the Recent Apps screen by tapping the Recent Apps button (typically a square or rectangle icon) or swiping up from the bottom of the screen.
- Swipe left or right to spot the myPhonak app.
- Swipe the app card left or right, or tap Close or X to usher it out.
- Once the app is closed, it won't linger in the background, effectively shutting it down.
With you on your journey to better hearing.
It's time to finally treat your hearing loss. Sign up for a free consultation with a licensed hearing care professional today to determine if you have hearing loss. It’s the start of your journey towards better hearing.
EarPros benefits:
- it's 100% risk free.
- best partner with more than 1.000 stores
Thank you for submitting your request
We will get in touch with you as soon as possible.
